Unified Communications

For your employees to communicate effectively with customers and suppliers in today’s fast-paced, highly mobile business environment, they need ready access to information, updated in real time. With the right solution, your employees can collaborate more effectively and problem-solve like never before. Among other available platforms, Tech4 offers the Cisco® Smart Business Communications System (SBCS), an all-in-one networking and communications solution that will enable you to do just that. And it includes the peace of mind that comes with support from a worldwide leader in networking and communications.

The Cisco Smart Business Communications System (SBCS) is designed to “unify,” or bring together, your phones and computers so you can deliver the following capabilities to your employees—wherever they are:

  • Communications: integrated voice, data, and video
  • Messaging: voicemail, email, instant messaging
  • Basic call center capability
  • Common user experience: desktop, phone, mobility
  • Audio conferencing and video calling
  • Integration with business applications such as Microsoft Office, and third-party applications
  • Presence: see others’ status and how to best reach them, via IP phone or a desktop client

When you deploy SBCS, your employees will have the same secure access to your network when they are away from the office that they have at their desks. SBCS allows your employees to do what they do best, even better.

A Unified Communications platform delivers benefits such as:
  • Improved communication among employees, clients, and partners.
  • Increased productivity
  • Access to network and information from anywhere, anytime, any device
  • Lower communications expenses  and lower overall operational and maintenance costs
  • Understand and respond to customer needs more quickly
  • Quick adaptation to market changes
  • A highly secure rich-media experience delivered across any work space
  • A return on your technology investment as your business becomes more efficient and competitive